What Do the Buttons and Indicator Lights Mean on My PetSafe® SmartDoor™ Connected Pet Door?
Buttons
There are three buttons inside the battery compartment that allow you to reset the Wi-Fi, turn Smart Mode on and off, and lock or unlock the door manually.
Wi-Fi Connect Button
Press and release the Wi-Fi button to reset Wi-Fi but retain your Wi-Fi credentials.
Press this button for more than 20 seconds to erase your Wi-Fi credentials and return the pet door to factory settings.
A full reset will erase all previous connections the door had and will require the door to be reconnected to the app and all microchips and/or Pet Door Keys to be reconnected to the door.
For more information, visit How To Reset My PetSafe® SmartDoor™ Connected Pet Door.
Smart Mode Button
Press and release the Smart Mode button to put the pet door in Smart Mode. In Smart Mode, the pet door will only unlock for pets who have been paired to the pet door with a Pet Door Key or implanted microchip.
Smart Mode can also be initiated through the app without the need to press the button on the door.
Standard Mode Lock/Unlock button
Press and release the Lock/Unlock button to put the pet door in Standard Mode and switch the pet door between locked and unlocked. In Standard Mode, the pet door operates like a standard pet door and will be locked or unlocked for all pets regardless of whether they are paired with the pet door.
If this button is pressed while the door is in Smart Mode, it will turn Smart Mode off and switch the door to Standard Mode.
Indicator Lights
Indicator Lights on the interior side of the pet door provide information about the Wi-Fi and internet connection, battery life and current operating mode of the door. To save battery power, the Indicator Lights illuminate only when the pet door motion sensor is activated or when you change a setting.
Wi-Fi
When this Indicator Light is:
- Yellow, slow blinking: The SmartDoor™ is powered on but not yet connected to the app, Wi-Fi, or the internet.
- Yellow, solid: The SmartDoor™ is connected to the app, but not Wi-Fi or the internet.
- Blue, fast blinking: The SmartDoor™ is attempting to connect to Wi-Fi.
- Blue, slow blinking: The SmartDoor™ is connected to Wi-Fi but not internet.
- Blue, solid: The SmartDoor™ is connected to Wi-Fi and internet.
- Red, fast blinking: The SmartDoor™ was unable to connect to the Wi-Fi network.
For troubleshooting information, visit My Door Will Not Connect to Wi-Fi or the Wi-Fi Light Is Flashing on My PetSafe® SmartDoor™ Connected Pet Door.
Battery
When this Indicator Light is:
- Red, slow blinking: The batteries are weak; replace the batteries.
- Red, fast blinking: The batteries are exhausted or dead; replace the batteries immediately.
For more information, visit How To Replace the Batteries in My PetSafe® SmartDoor™ Connected Pet Door.
Smart Mode
When this Indicator Light glows blue, the pet door is in Smart Mode. In this mode, the pet door will activate only when a paired pet approaches it.
Lock
When this Indicator Light glows blue, the pet door is locked.
Unlock
When this Indicator Light glows blue, the pet door is unlocked.