What Does the Status Light Indicate on My PetSafe® Outlast™ Fountain?
Important Information
- No Light (with water flowing from the fountain): The fountain has sufficient water and is operating normally.
- If desired, you can set the status light to glow blue whenever the fountain is powered on. For detailed instructions, visit our article How to Turn ON/OFF the Status Light on My PetSafe® Outlast Fountain.
- Blue Solid: The fountain has sufficient water and is operating normally.
- If desired, you can set the status light to be off whenever the fountain is powered on. For detailed instructions, visit our article How to Turn ON/OFF the Status Light on My PetSafe® Outlast Fountain.
- Blue Blinking: It is time to replace the filter. The filter reminder is on a 21-day timer.
- Always unplug the fountain or remove the bowl from the fountain base before replacing the filter. For detailed instructions, visit our article How to Replace the Filter in My PetSafe® Outlast Fountain.
- If desired, you can turn off the automatic filter reminder. For detailed instructions, visit our article How to Turn ON/OFF the Filter Reminder on My PetSafe® Outlast Fountain.
- Red Solid: The water level is low OR the bowl is not on the fountain base. Refill the fountain up to the max fill line. Ensure the bowl is properly seated on the fountain base. For detailed information, visit our article How to Assemble MyPetSafe® Outlast Fountain.
- Red Blinking: There is an issue with the fountain.
- For detailed instructions on how to resolve, visit our article My PetSafe® Outlast Fountain is Blinking Red.
Contact Customer Care
If you need further assistance, please contact our customer care team.