How to Assemble My PetSafe® Outlast™ Fountain
Important Information
Before using your fountain for the first time, be sure to wash all the parts before assembling. The bowl, lid, cone, spout, and tray are all dishwasher safe. For detailed instructions, visit our article How to Disassemble and Clean My PetSafe® Outlast Fountain.
Place the bowl on the fountain base and press it down to ensure it is fully seated.
Rinse the filter with water. Holding the filter with the tab on top, insert it into the slot inside the front of the tower. The filter is reversible; it doesn’t matter which side (light or dark) faces the front.
Fit the spout into the top of the tower. Place the cone onto the stem in the center of the tower, making sure it is fully seated. Place the lid on the tower and rotate it clockwise to secure it. Keep this lid in place whenever the fountain is running.
Place the fountain where your pet will use it (within 6 feet of a power outlet). Fill the bowl with water up to the max fill line and then fit the clear tray onto the top of the bowl.
Make sure your hands are dry, then connect the USB cable to the type C power jack on the back of the fountain. Connect the other end of the USB cable to the wall adaptor and then plug it into a standard power outlet.
The cone will begin rotating to bring the water up to the top of the tower; water should begin flowing from the spout within 30 seconds.
Remember to check the water level often and add water as needed.
Contact Customer Care
If you need further assistance, please contact our customer care team.