How to Disassemble and Clean My PetSafe® Outlast™ Fountain
Important Information
Always remove the bowl from the fountain base before rinsing or cleaning the bowl. The fountain base contains the fountain’s motor and electronic components and is not waterproof; do not rinse it or submerge it in water.
Clean the fountain every two to four weeks or as needed. You may choose to clean the fountain every 3 weeks when the filter is changed.
Disassemble
Unplug the power cord from the outlet and the fountain.
Lift the bowl off the fountain base.
Rotate the lid counter-clockwise and lift to remove. Then remove the spout, cone, and tray from the bowl.
Remove the filter. Discard the filter if it has not been replaced in 3 weeks or more.
Clean
Wash the bowl, tray, spout, cone, and lid. These parts are top-rack dishwasher safe.
Once all parts are clean and dry, reassemble the fountain with a new filter.
For detailed instructions, visit our article How to Assemble My PetSafe® Outlast Fountain.
Contact Customer Care
If you need further assistance, please contact our customer care team.