My PetSafe® SSSCAT® Automatic Spray Deterrent Does Not Spray Every Time
If your PetSafe® SSSCAT® Automatic Spray Deterrent is not working consistently, try the following troubleshooting steps:
Clean any spray residue off the motion sensor.
Ensure the spray can has spray in it by removing the spray can from the unit and pressing the nozzle down. For instructions on removing the spray can, visit How to Change the Spray Can in My PetSafe® SSSCAT® Automatic Spray Deterrent.
If your unit is blinking red instead of green, replace all four batteries. Visit How to Change the Batteries in My PetSafe® SSSCAT® Automatic Spray Deterrent.
Test your unit. For more information, visit How to Test My PetSafe® SSSCAT® Automatic Spray Deterrent.
If there is consistent activation, when you’re testing but not when your pet passes by you may need to try a new location. For information on the best locations, visit How to Setup My PetSafe® SSSCAT® Automatic Spray Deterrent.
Contact Customer Care
If you need further assistance, please contact our customer care team.