My Dog is Not Responding to the PetSafe® Bark Collar

If your pet is still barking with the collar on here are some things to check:

Make sure your collar is turned on. If your collar has no power or a low battery status, please change your battery. For more information, visit How to Change the Battery in My PetSafe® Bark Collar.

Ensure both contact points are on hand tight.

Test the collar for functionality. Visit How to Test My PetSafe® Bark Collar.

Check for proper fit. Fit is the most essential part when it comes to bark collars. Visit How to Fit a PetSafe® Bark Collar.


Contact Customer Care 

If you need further assistance, please contact our customer care team.

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