How to Disassemble and Reassemble My PetSafe® Drinkwell® Mini Fountain

Important Information

Clean the fountain at least once a month to avoid mineral buildup. Multi-pet households may need to clean more frequently.

It is recommended to clean the pump and change the filters when cleaning the fountain.

For detailed information, visit our article on How to Clean My Drinkwell® Mini Pet Fountain.

Disassemble

Unplug fountain and remove lidUnplug fountain and remove lid

Unplug the power adapter from the outlet. Disconnect the pump from the power adapter. Remove the lid and empty the fountain by pouring out any remaining water.

Slide pre-filter up to remove from housingSlide pre-filter up to remove from housing

Slide the pre-filter up to remove from the bowl.

Remove filter from filter housingRemove filter from filter housing

Remove the filter from the filter housing.

Press on both sides of filter housing, lift from bowlPress on both sides of filter housing, lift from bowl

Press on both sides of the filter housing to release and lift to remove from the bowl.

Remove pump from bowlRemove pump from bowl

Remove the pump from the bowl. Lift gently on the pump to allow suction cup feet to release. Pull the rubber cord plug out of the opening, then pull the pump cord through the opening.

The pump should be disassembled for cleaning. For more information, visit our article How to Take Apart My Drinkwell® Fountain Pump for Cleaning.

Reassemble

Align pump with guidesAlign pump with guides

Align the pump with the guides in the bowl and place the pump in the fountain. Press down on the pump to adhere the suction cup feet to the fountain bowl.

Run pump cord through opening and under fountainRun pump cord through opening and under fountain

Run the pump cord through the opening and under the fountain. Pull excess cord, leaving some slack from the pump to the hole. Insert the rubber cord plug into the opening.

Align filter housing with bowl, press down gentlyAlign filter housing with bowl, press down gently

Align the filter housing with the bowl, ensuring the intake tube is directly over the pump opening. Press down gently to lock the filter housing into place.

Slide filter back into filter housingSlide filter back into filter housing

Rinse the carbon filter under warm water for 30 seconds, then insert it into the filter housing with the narrow side down and the black side facing the front.

Slide pre-filter into channel over flow control knobSlide pre-filter into channel over flow control knob

Slide the pre-filter into the channel over the flow control knob on the pump.

Pour water into filter housingPour water into filter housing

Place the fountain in your desired location. Pour water into the filter housing and bowl until the water level is about ½ inch from the bowl rim.

Adjust flow control knobAdjust flow control knob

Connect the pump cord to the power adapter. Plug the power adapter into an outlet.

Adjust the flow knob to increase or decrease the flow of water to your preference.


Contact Customer Care

If you need further assistance, please contact our customer care team.

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