The Spray is Not Working on My PetSafe® SSSCAT® Spray
Ensure the spray unit is powered on by verifying the power switch is in the left “|” position.
Replace all 4 batteries, ensuring the batteries are properly seated in the correct direction.
- For more information, visit our article on How to Change the Batteries in My PetSafe® SSSCAT® Spray.
Do not mix old and new batteries. Do not use rechargeable batteries.
Clean the spray nozzle and motion sensor.
- For more information, visit our article on How to Clean My PetSafe® SSSCAT® Spray.
Test the spray unit.
- For more information, visit our article on How to Test My PetSafe® SSSCAT® Spray.
If the unit sprays when testing, you may need to move the unit to a different location or adjust the settings for the spray nozzle and/or the motion sensor.
- For more information, visit our article How to Set-Up My PetSafe® SSSCAT® Spray.
Contact Customer Care
If you need further assistance, please contact our customer care team.