My PetSafe® Smart Feed Automatic Pet Feeder is Not Dispensing Meals on Time
The PetSafe® Smart Feed time is determined by the time zone selected at setup. The feeder will receive regular updates while connected to Wi-Fi.
Open My PetSafe App.
Select the pet’s Smart Feed from the list.
Select Settings at the bottom.
Scroll down to Date & Time
Ensure the time zone shown is appropriate for your feeder’s current location.
Place the feeder closer to your router.
Try a quick reboot to reestablish a strong connection between your feeder and Wi-Fi. Visit How to Reboot or Reset the PetSafe® Smart Feed Automatic Pet Feeder.
Contact Customer Care
If you need further assistance, please contact our customer care team.