My PetSafe® Seascape Pet Fountain Has a Weak or Stopped Flow

Ensure there is plenty of water in the bowl. If the water level gets too low, the pump could have difficulty keeping a consistent flow of water.

Ensure the rubber gasket in the center of the tower is seated properly and creates a good seal on the top of the filter housing.

Disassemble and clean the pump and all the pump parts. A film can build up in the pump opening or the impeller compartment, restricting water flow or impeller movement. For detailed instructions, visit our article How To Take Apart My PetSafe® Seascape Pet Fountain Pump for Cleaning.

Check the filters. Dirty filters will not allow water to flow easily through them. Replace the carbon filter if dirty. Clean debris from the foam filter or replace it if old and dirty. For detailed instructions, visit our article How To Replace the Carbon & Foam Filters in My PetSafe® Seascape Pet Fountain.