My PetSafe® Guardian® GPS + Tracking Collar has No Lights

Confirm unit is powered on. To turn the collar on, press and hold the power button located on the back of the collar for 1 second. The collar will beep from low to high, and the collar LED will flash blue one time to indicate the collar is turned on.

If your collar will not power on, charge the collar. For more information on charging, visit How to Plug in My PetSafe® Guardian® GPS + Tracking Fence Base and Charge the Collar.


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If you need further assistance, please contact our customer care team.

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