How to Replace the Insulated and Vinyl Flaps on My PetSafe® Extreme Weather Pet Door™

Identify the Size of Your Pet Door

Ensure you purchase the correct size vinyl and insulated flap by identifying the size of your pet door. Your pet door size can be determined by counting the number of screws at the top of the flap.

  • Replacement vinyl flaps can be purchased through our website here.
  • Replacement insulated flaps can be purchased through our website here. For the XL Insulated Flap, contact Customer Care at 1-800-732-2677.

Replacing Exterior Flap

Remove screws to release exterior flapRemove screws to release exterior flap

Using a Philips screwdriver, remove the screws across the top of the interior frame of the pet door. The flap and the mounting bar will be released. Remove the flap and mounting bar.

Place flap on flat side of mounting barPlace flap on flat side of mounting bar

Place the flap on the flat side of the mounting bar so that the flap sits flush with the notch on the mounting bar. Place behind the frame so that the flap is sandwiched between the frame and mounting bar.

Hold New Flap And Mounting Bar In PlaceHold New Flap And Mounting Bar In Place

Hold the mounting bar and flap in place. Insert the screws from the interior side of the frame through the flap and into the mounting bar. For easier installation, start with the screws on each end so the flap and bar are held in place. Then insert the middle screws.

Do not tighten the screws completely as the flap will need to be adjusted.

Adjust Flap Vertically And Tighten ScrewsAdjust Flap Vertically And Tighten Screws

Adjust the flap so the magnet bottom of the flap seals with the bottom of the frame and there are no gaps on either side of the flap. Then tighten all the mounting screws in place.

Replacing Interior and Insulated Flaps

Remove screws to release support bar, vinyl flap, insulated flapRemove screws to release support bar, vinyl flap, insulated flap

Using a Philips screwdriver, remove the screws across the top of the interior frame of the pet door. The support bar, viny flap, and insulated flap unit will be released from the frame.

Remove screws to release insulated flapRemove screws to release insulated flap

To replace the insulated flap, remove the screws, backing plate, and insulated flap from the back of the flap clamp. Insert the replacement insulated flap between the flap clamp and backing plate and secure it with screws.

Be careful not to overtighten the screws as this can damage the flap clamp or backing plate.

Insert new vinyl flapInsert new vinyl flap

To replace the vinyl flap, insert the new flap between the pet door frame and the flap clamp on the insulated flap unit. Replace the support bar on the front of the interior frame. Secure the insulated panel unit and new vinyl flap to the pet door frame with screws.

Adjust Flap Vertically And Tighten ScrewsAdjust Flap Vertically And Tighten Screws

Ensure that the flaps are aligned on the frame so that there are no gaps on the sides of the flaps, and they can easily swing back and forth while still allowing the magnet bottom of the flap to seal with the bottom of the frame. Adjust as needed.

For more information on adjusting the flaps, visit How to Adjust the Flap on My PetSafe® Pet Door.


Contact Customer Care

If you need further assistance, please contact our customer care team.

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