Wire Break Locator System Troubleshooting
Follow the steps below if it is suspected that the Wire Break Locator is not working properly:
Check the Power
![Turn the volume dial up](https://cdn.sanity.io/images/d075r9p6/production/1ea8d74f463b1b9d86c668f30bfa99d6c51ed9e7-650x650.png?w=650&h=650&q=75&fit=max&auto=format)
Turn the volume dial up to power on the locator. The lights will flash.
![Insert Batteries](https://cdn.sanity.io/images/d075r9p6/production/29839f46074930f895d27dc214414aab785be6cc-650x650.png?w=650&h=650&q=75&fit=max&auto=format)
If the lights did not flash, insert two new AAA batteries.
Important: Do not use rechargeable batteries.
![The power adapter is plugged into the locator transmitter](https://cdn.sanity.io/images/d075r9p6/production/ca1bd4706acefd4819015352476936b4683244ab-650x650.png?w=650&h=650&q=75&fit=max&auto=format)
Check that the power adaptor is securely plugged into the locator transmitter. If the green power light does not turn on, try a different outlet.
If the power issues continue, contact Customer Care.
Check the Connection
![Check the connection in all terminals](https://cdn.sanity.io/images/d075r9p6/production/daa43356910bddf1323cc842d4d67fc62c9c6055-650x650.png?w=650&h=650&q=75&fit=max&auto=format)
Loop Terminals
Sends low and high frequency signals to the boundary wire
Ground Terminals
Connects the system to the grounding stakes
Check that the boundary and ground wires are stripped 3/8 inch and are securely connected to the transmitter.
Check the Connection
If the system is not properly grounded, the locator will not function properly.
![Grounding stakes 2-3 feet apart in the ground](https://cdn.sanity.io/images/d075r9p6/production/9028c6b9b2f1aa352cdc7d2616273e8bbeec1971-650x650.png?w=650&h=650&q=75&fit=max&auto=format)
Check that the grounding stakes are 2-3 feet apart with only 2 inches of the stake visible. The ground must be wet for proper grounding.
![The wire wrapped around the stake](https://cdn.sanity.io/images/d075r9p6/production/8762f56442e64e3cbcb2dadf912f7b8ff9915298-650x650.png?w=650&h=650&q=75&fit=max&auto=format)
Ensure the wire around the stake has been stripped 2 inches and is securely wrapped.
Contact Customer Care
If you need further assistance, please contact our customer care team.