Why Do Bluetooth Permissions Need To Be Enabled for the PetSafe® Guardian® GPS + Tracking App To Work?

To use all the features of your collar, the Bluetooth Low Energy (BLE) permissions must be enabled. Here's why:

Connecting the Charging Base to Wi-Fi

BLE helps your phone connect directly to the charging base, allowing a Wi-Fi connection and quicker setup.

Sending Commands to the Collar

BLE allows your phone to send commands to the collar, ensuring it receives instructions quickly.

Real-Time Location Updates

BLE enables the collar to send real-time location updates to your phone, allowing you to track your pet accurately and quickly.

Please note that without the BLE permissions, these features will not work.

Contact Customer Care

If you need further assistance, please contact our customer care team.