What Happens if My PetSafe® Guardian® GPS Fence Has No Wi-Fi or Power?
If your GPS base loses power or Wi-Fi after setup, don't worry! Your containment system will still work using the last settings you saved and will still correct your pet if they attempt to leave the boundary.
However, to update your boundary or change any settings, you'll need to reconnect the base to Wi-Fi or power.
No Power
Make sure your base hasn’t been unplugged.
Try plugging your base into another outlet in a different room.
If you still have no power, contact customer care.
No Wi-Fi
Take note of the light on the base.
When the base unit is plugged in and powered on, the PetSafe® logo/ light will be white.
Solid Blue Light: A solid blue light means the base unit is connected to the Wi-Fi network and the internet.
Blinking Blue Light: A blinking blue light indicates that the base unit is trying to connect to the Wi-Fi network but hasn't succeeded. Visit My PetSafe® Guardian® GPS Dog Fence Base Is Blinking Blue or Has No Wi-Fi.
Blinking Red Light: A flashing red light means the base unit can't connect to the Wi-Fi network. Visit My PetSafe® Guardian® GPS Dog Fence Base Is Blinking Red or Has No Wi-Fi.
Solid Red Light: A solid red light means the base unit is connected to the Wi-Fi but can't connect to the internet. Visit My PetSafe® Guardian® GPS Dog Fence Base Has a Solid Red Light.