The Wi-Fi light on My ScoopFree® Crystal Smart Automatic Litter Box is Blinking Blue

If you have a blinking blue Wi-Fi light, that means your unit is no longer connected to the internet.

Blinking Blue Wi-Fi LightBlinking Blue Wi-Fi Light

Confirm your home internet is working. You can check this on your Wi-Fi router or contact your home internet provider.

Unplug and plug your ScoopFree back in.

Reset your Wi-Fi connection on your box by pressing and holding the Wi-Fi button until it turns yellow. Then reconnect the box to the Wi-Fi through your app.


Contact Customer Care

If you need further assistance, please contact our customer care team.

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