The ScoopFree® Litter Box App Is Not Sending Notifications for My PetSafe® ScoopFree® OpenSky Self-Cleaning Litter Box

Confirm your litter box has power and is online. If it is not online, visit How To Connect My PetSafe® ScoopFree® OpenSky Self-Cleaning Litter Box to the ScoopFree® Litter Box App.

Confirm notifications are enabled for the app in your phone settings.

Verify the notifications are enabled in the app. Visit How To Change Notifications for My PetSafe® ScoopFree® OpenSky Self-Cleaning Litter Box for assistance. Please note that certain modes on your phone such as Do Not Disturb, Theater, or Sleep Mode will override any previously selected notification settings and will not send notifications.


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