Teach & Treat - Flashing Red or Yellow Light

Fast Flashing Yellow (with Tone)

Fast flashing yellow, with or without a tone, indicates the hopper is empty. Refill the hopper with kibble or treats. Then press either button on the remote to reset the light.

Fast Flashing Red (with Tone)

Fast flashing red, with or without tone, indicates a jam in the hopper. Empty the hopper of kibble/treats and remove the kibble disc. Clear any kibble/treat or debris that was under the disc and then replace the disc in the hopper. Refill the hopper and press the upper button on the remote a few times. The light should stay solid green, and treats should dispense.

Slow Flashing Red (with Tone)

Slow flashing red, with or without tone, indicates the batteries in the dispenser are low. Replace the dispenser batteries with four new D-cell batteries.

For more information, go to our article on how to replace the batteries.

Contact Customer Care

If you need further assistance, please contact our customer care team.