Set Up Creekside Ceramic Pet Fountain
Table of Contents
Welcome
Welcome to your new PetSafe® Creekside Ceramic Pet Fountain
Keep in Mind
The acclimation time may vary with each pet.
The circulating water prevents mineral build up.
The filtration system forces water through a carbon filter that removes particles, bad tastes and odors.
Clean the fountain before first use.
Preparation: Materials
Have the following contents from the box ready prior to set up:
Bowl
Tower
Rubber Cap
Foam Filter
Filter Housing
Carbon Filter
Pump
Power Adaptor
Clean the Fountain
Clean the fountain once a month. Multi-pet households may need to clean every two weeks.
Clean the pump and change the filter when cleaning the fountain.
Clean all parts of the fountain using soap, warm water and a small brush before first use.
Disassemble the Pump
Note: Place the pump parts in a safe place to avoid dropping them down the drain.
Use a tool with a small, flat edge to remove the blue faceplate on the end opposite of the cord.
Pull up on the small lip to remove the blue stator.
Remove the impeller by pulling up from underneath the white disk.
Note: The impeller is held in place by a magnet. This may give some resistance when trying to remove.
Reassemble the Pump
Once clean, place the impeller, stator and faceplate back onto the base to reassemble the pump.
Rinse the Filters
Note: The carbon is made from coconut shells and is safe for your pet.
Rinse the carbon filter under warm water for 30 seconds before use. Loose black particles will rinse out from the filter. If the filter is not rinses thoroughly, particles may be seen in the bowl.
Rinse the foam filter under warm water for 30 seconds before use. This filter will remove hair and other small particles. Replace if damage is noticed.
Reassemble the Fountain
Thread the pump cord through the stem on the bowl. Run the cord through the notch on the bottom of the bowl.
Place the pump in the filter and set into the bowl.
Fold the rubber cap over the stem, allowing the cord to sit in the notch at the bottom of the cap.
Align the carbon filter with the filter housing and insert.
Insert the bottom of the filter housing into the circular hole on the pump.
Place the tower over the filter housing. Align the top of the housing with the opening in the tower. Press down firmly to create the seal.
Pour water into the fountain bowl, leaving an inch of room from the top of the bowl.
Connect the pump cord to the power adaptor and plug it into a standard electrical outlet.
Acclimate Your Pet
If your pet is hesitant, try the tips below to help your pet get accustomed to their new fountain.
Don’t plug in the fountain for the first few days. Your pet may be intimidated by the running water.
Add a small amount of broth to the water to help attract your pet to the fountain.
Contact Customer Care
If you need further assistance, please contact our customer care team.