My ScoopFree® Crystal Smart Automatic Litter Box has a Solid Red Light After Pressing the Rake Button

Check for obstruction in the litter box around the rake and sensors. You also may need to wipe off the sensors. Visit our article How to Clean My PetSafe® ScoopFree® Crystal Smart Automatic Litter Box for more information.

Ensure the litter is evenly distributed.

Make sure the magnets on the waste trap are properly attached.

Check the waste trap to make sure it isn’t full.

Unplug the unit for 10 seconds, then try again.