My PetSafe® ScoopFree® SmartSpin™ Self-Cleaning Litter Box is Not Sending App Notifications

Confirm your ScoopFree® SmartSpin™ has power and is online. If your SmartSpin™ is not online, visit How to Connect the PetSafe® ScoopFree® SmartSpin™ Self-Cleaning Litter Box to the App.

Verify the notifications are enabled in the app. Visit How to Change Notifications in the PetSafe® ScoopFree® SmartSpin™ Self-Cleaning Litter Box App for assistance.

Confirm notifications are enabled for the app in your phone settings.


Contact Customer Care

If you need further assistance, please contact our customer care team.

We’d love your feedback on the page you just read!

Related Articles