How To Use Your CozyUp® Pet Steps
Understanding the Pet Stairs
Supports up to 70 pounds
Side rails prevent stepping off
Carpeted steps provide traction
Non-slip feet ensure stability
Important: The stairs are designed to only be used by pets. Timid pets may require time to get acclimated before using the stairs.
Set Up Your Pet Stairs
Peel back the paper on the back of the carpet, then firmly place it on the recessed area of the stairs.
Peel off the non-slip feet and place them under the feet of the stairs.
Acclimate Your Pet
Some pets may be timid to use the pet stairs at first. Follow the steps below to help acclimate your pet to the stairs.
Place the pet stairs in your desired location.
Allow your pet to approach the stairs on his own. When he touches the steps, reward him with treats and praise. Continue this until your pet chooses to walk up.
If your pet is still unsure, repeat steps 1-3 until he is at ease using the stairs.
Contact Customer Care
If you need further assistance, please contact our customer care team.