How to Troubleshoot Range Issues with PetSafe® My Pawz Away® Mini Pet Barrier

Ensure the barrier is not located within 5 feet of metal in all directions. The signal will travel through walls. If the barrier is near a wall, you will need to take into consideration any metal on the opposite side of the wall.

Verify the segment bars are set to the appropriate setting.

Change the batteries. Make sure you are using 3-AAA Alkaline batteries.