How to Test Your PetSafe® Brand Containment Collar for Correction
Ensure the both contact points are the same length and hand-tight on the collar
Set the collar to the highest level of static correction so the test light on the tool is most visible. Visit How to Change the Correction Level for help with the process.
While holding the collar and test light tool in hand, walk slowly towards the boundary.
Hold the collar at about waist height.
Watch the center of the test light tool as you approach the boundary. When the collar activates and delivers a static correction, the center of the test light tool will flash an amber light and the collar will beep. If you don’t see an amber light, the collar is not delivering a correction.
The test light can be hard to see in bright daylight- shielding the light on the tool with your hand will help with seeing the light better.
Set your collar back to your pet’s correction level once you’ve completed testing. Click HERE for help changing your correction levels.
Contact Customer Care
If you need further assistance, please contact our customer care team.