How to Take Apart My PetSafe® Drinkwell® Fountain Pump for Cleaning
Important Information
- Your pump should be taken apart and cleaned each time you disassemble and clean the fountain.
- If you have “hard water” you may start to see white mineral deposits on or down inside the pump. This may eventually prevent the impeller from turning properly.
Disassemble
Remove the faceplate of the pump.
Pull on the small tab to remove the stator.
Remove the impeller by pulling up from underneath the white plastic.
Note: The impeller is held in place by a magnet. This may cause some resistance when trying to remove it.
Cleaning
Thoroughly clean inside the pump and all the pump pieces. Use a mild dish soap and warm water to clean. If there is mineral build-up, soak the parts in a 50/50 water-white vinegar solution for at least 15 minutes before scrubbing.
Our Drinkwell® Fountain Cleaning Kit has a brush specially designed to clean inside the pump. The kit can be purchased through our website here.
Do not use bleach or any other harsh chemicals.
Reassemble
Replace the impeller, stator, and faceplate on the pump.
Contact Customer Care
If you need further assistance, please contact our customer care team.