How to Select a Suitable Location for My PetSafe® Brand Wireless Fence Base Unit
Please ensure that the base unit is:
- In a climate-controlled environment. Locations without climate control are problematic as changes in temperatures create condensation, even if the unit is placed in a water-tight container.
- Not confined or in a closet with a lack of ventilation.
- Placed at least 2 feet above the floor, on the ground floor of your home.
- Uncovered and has proper air flow to prevent over-heating.
- At least 5 feet from all metal objects. (ex. refrigerator, toolbox, circuit breaker box, furnace, or A/C unit). Be sure to consider any metal on the other side of the wall.
Contact Customer Care
If you need further assistance, please contact our customer care team.