How To Replace the Flap Hinge on My PetSafe® Panel Pet Door Insert™
Contact Customer care to obtain the Flap Hinge Hardware Kit (MPA00-12118). It is not currently available on PetSafe.com.
Exterior Flap
Remove the finishing caps from the row of 5 screws located on the exterior panel of the door.
Use a Phillips Screwdriver to remove the row of 5 screws and the cover plate.
Remove the 2 adjustment screws at the top of the flap to remove the flap and flap hinge.
Lay the flap flat and remove the 5 screws from the hinge.
Remove the hinge from the flap and discard the hinge.
Locate the first hinge piece. This piece has hooks on one side and 5 bumps on the back. Lay it on the table so the bumps are on the back and the hooks are upwards.
Locate the top of the hinge used to screw the flap into the door. Place it into the first hinge piece so it forms an L shape, then lay it flat.
Place the final hinge piece on top of the hinge with the hook side down.
Open the hinge and align the flap.
Close the hinge over the top of the flap and replace the 5 screws.
Align the flap hinge on the PetSafe® Panel Pet Door Insert™ and screw it in place using the 2 adjustment screws. Do not screw them all the way in until the flap is sitting in place.
Adjust the flap so it makes contact with the magnets at the bottom and does not have any gaps or bowing. Tighten the adjustment screws.
Replace the screw cover, the 5 screws and 5 finishing caps.
Interior Flap
Remove the 2 finishing caps at the top of the flap.
Use a Phillips Screwdriver to remove the 2 screws from beneath the finishing caps.
Remove the 5 screws from the top of the flap hinge.
Remove the hinge from the flap and discard the hinge.
Locate the first hinge piece. This piece has the hooks on one side and 5 bumps on the back. Lay it on the table so the bumps are on the back and the hooks are upwards.
Locate the top of the hinge used to screw the flap into the door. Place it into the first hinge piece so that it forms an L shape, then lay it flat.
Place the final hinge piece on top of the hinge with the hook side down.
Open the hinge and align the flap.
Close the hinge over the top of the flap and replace the 5 screws.
Align the flap hinge on the PetSafe® Panel Pet Door Insert™ and screw in the 5 screws at the top, but do not tighten them all the way.
Adjust the flap so there are no visible gaps, and the magnets connect at the bottom. If there is a gap between the magnets, the flap should be adjusted down. If the magnets touch, but the flap bows, adjust the flap upwards.
Tighten the screws in place.
Replace the screw cover, 2 screws, and 2 finishing caps.