How To Replace the Batteries in My PetSafe® Pawz Away® Outdoor Pet Barrier

Important Information

Under normal conditions, the batteries will operate the base unit for up to one year. Test the system every month to ensure it is working properly.


Before beginning, you will need:

  • 4 Alkaline D-cell Batteries
  • Philips Head Screwdriver

Unscrew Battery Door

Locate the battery door on the bottom of the barrier base. Loosen the 4 Phillips head screws. The screws will stay in the battery lid. Remove the battery door.

Remove the old batteries and discard.

Install Batteries

Install 4 alkaline D-batteries, ensuring they are placed in the correct direction.

Screw Battery Door

Replace the battery door, then hand-tighten the screws.


Contact Customer Care

If you need further assistance, please contact our customer care team.

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