How To Remove a PetSafe® GPS Dog Tracker From My App

Important Information

  • Removing a Tracker and Charging Base will permanently delete product-related information. The pet’s profile and health data will remain untouched; however, the Tracker will need to be set up again to see this information.
  • If you experience issues with your Tracker, try a factory reset before removal. Visit How To Factory Reset My PetSafe® GPS Dog Tracker and Charging Base.

Remove Tracker

App Icon

Open the My PetSafe® app and choose GPS Tracker from the product list if prompted.

Settings Screen

Tap SETTINGS in the bottom-right corner of the app screen.

Select the desired Tracker from the list.

Tracker Setting Opt 1

Select Remove Tracker.

Remove Product Confirmation

Tap Remove to confirm.


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If you need further assistance, please contact our customer care team.

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