How to Make the Crystal Litter Last Longer for My ScoopFree® Crystal Smart
Location
The crystal litter trays last longer if placed AWAY from areas of high humidity such as bathrooms, showers, and basements. Place the ScoopFree® litter box in a room with moving air to pull away moisture, such as a room with a fan.
In high-humidity locations, a dehumidifier can help keep your trays lasting long.
Reset the Rake Timer
The rake automatically begins 20 minutes after it detects your cat. You can change this time in your app to make it rake sooner or later.
Time of Year
Different seasons have different levels of temperature and humidity. You may find the litter trays last longer in dryer months or have a reduced life in wet or humid months.
Types of Litter
Only use the ScoopFree® Premium Crystal litter. Our crystal litter is specially designed and pre-measured to work with ScoopFree® Self-Cleaning Litter Boxes. The crystal litter absorbs urine and dries solid waste to remove odors without clumping. DO NOT use any type of clay litter, natural litter or any other crystal litter or use any other tray.
This also applies if you are using the PetSafe ScoopFree® Reusable Litter Tray.
Stir the Crystals
Stirring the litter will distribute saturated crystals,
- which will also help with cats who consistently urinate in the same spot or do not dig.
- may help the tray life for cats that are ill or have high urine output.
Be sure to mix in the crystal litter from behind the rake and along the sides of the litter box, but do not mix in litter from under the waste trap.
Contact Customer Care
If you need further assistance, please contact our customer care team.