How to Lock or Unlock the PetSafe® 4-Way Locking Big Cat Door

Do not use the 4-way lock until your cat is comfortable with using the door.

The in-only access option allows your pet to enter the pet door but does not allow your pet to exit.

To set the pet door to in-only access, turn the right and left knobs to the upright position with the locks inside the flap opening.

The out-only access option allows your pet to exit the pet door but does not allow your pet to enter.

To set the pet door to out-only access, turn the right and left knobs until positioned over the interior side of the flap with the locks positioned away from the flap opening.

Setting the pet door to the opened position allows your pet full access in and out, to come and go as they please.

To set the pet door to all access, turn the right and left knobs to the upright position with the locks positioned away from the flap opening.

Setting the pet door to locked, prevents your pet from using the pet door.

To set the pet door to locked, turn the right and left knobs so both the knobs and locks are positioned over the flap opening.

If you need further assistance, please contact our customer care team.