How to Install the Electronic Pet Door in a Door

Important Information

Test the pet door in the location before you make any cuts or start installation.


Measure and Mark

It is important to your pet’s well-being to measure and mark your pet’s shoulder height for proper installation placement. If there are multiple pets, use the tallest pet’s shoulder height measurement.

Measure and mark your pet’s shoulder height on the door with a pencil using either method:

  • Have your pet stand next to the door and mark their shoulder height.
  • Use a measuring tape to measure your pet from the floor to their shoulder. Then apply that measurement to the door.

Use a level to draw a horizontal line through the height marking to extend it.

Decide where on your door to install the pet door.

  • The pet door does not have to be installed in the center of your door. You may choose to adjust it to the left or right.
  • If you are installing it in a paneled door, align it within a panel for ease of installation.

Use a level to draw a vertical line for the pet door to be centered on. If you are placing the pet door centered on your door, draw a vertical line for the center of your door.


Prep the Door

Remove the pins from the hinges using the flat-head screwdriver and hammer to remove the door from the doorframe.

Place the door on a raised level surface suitable for drilling and cutting, such as a pair of sawhorses. Clamp or weigh down the door to prevent it from moving.


Place the Template

Cut the template according to your pet door size and place on your door, aligning the height and center lines you marked to the ones on the template.

Make sure the template is at least 3 inches from the bottom and sides of the door to keep the structural integrity of the door. If it is less than, you will need adjust your lines accordingly to ensure the 3 inch minimum.


Cut the Pet Door Opening

Ensure the area underneath where you have placed the template is clear before drilling and cutting.

Drill 3/8 inch holes on the inside corners of the template. Hold the drill steady and use a framing square to keep it straight.

Place the jigsaw blade into a corner hole, making sure the blade goes entirely through the door, and cut along the template lines. Continue until an opening is made.

Check the fit of the frames in the opening. Place the interior frame (with flap) inside the cut out and check the fit, then remove. Place the exterior frame into the underside of the door to check the fit. If either frame does not easily fit inside the opening, you may need to make adjustment cuts to square the opening before proceeding with installation. Otherwise, rehang your door on its hinges.


Install the Frame

Place the interior frame (with flap) in the cut-out from the interior side of the door. Place the exterior frame in cutout from the exterior of door. Press the two frames together firmly with both hands. Continue to press while moving hands around the edges of the frames until alignment tabs connect and both frames are firmly in place.

Place mounting screws into openings on the interior frame. Hand-tighten with a Philips screwdriver, careful to not overtighten.

Fill in any gaps between the door and the frame with caulk.


Contact Customer Care

If you need further assistance, please contact our customer care team.

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