How to Fit the PetSafe® Stay & Play® Fence Collar
Avoid leaving the collar on your pet for more than 12 hours per day to prevent skin irritation. If skin irritation does occur, stop using the collar and call your vet.
How to Fit a Dog Containment Collar
If a collar is not fit appropriately, it can interfere with the effectiveness of the collar. It is important to note that fitting an electronic training collar is very different than the pet’s everyday collar.
Choose the appropriate Contact Points.
- The collar will come with short contact points installed, which will work for most dogs. If your dog has long or thick fur, or as the thicker winter coats come in, it may be necessary to use the longer contact points that were included or to trim, not shave, the fur to make better contact.
Style of contact points may vary by model.
Ensure your pet is standing for the fitting of the collar.
Position the electronic part of the collar on the center of the pet’s neck.
Tighten the collar strap so that the collar remains in this position. For assistance adjusting the strap, visit How to Adjust the Size of the PetSafe® Stay & Play Collar Strap.
- If the pet shakes or scratches at the collar it should not move. If it does, it is not tight enough.
- Check the tightness of the collar by gently attempting to shift the collar on the pet’s neck. The skin should move with the collar. Additionally, you should be able to fit one finger behind the contact point while your pet is wearing the collar.
You may measure and trim the excess strap. Consider leaving some excess if your pet is not full grown. Once you have cut the strap, finish the end by melting it lightly with a lighter or a clear glue to prevent fraying.
Contact Customer Care
If you need further assistance, please contact our customer care team.