How To Finish Setting Up a PetSafe® GPS Dog Tracker Subscription

What You Get with a Subscription

A subscription gives you LTE for live GPS updates and alerts, plus access to the history of your dog’s location and activity, keeping your dog safe and you worry-free!


Finish Subscription Setup

App Icon

Open the My PetSafe® app and choose GPS Tracker from the product list if prompted.

Settings Screen

Tap SETTINGS in the bottom-right corner of the app screen.

Set UP Sub

Tap Set Up Subscription.

Choose Plan

Set up your subscription by following the prompts in the app.

Important: Please note that if you are setting up multiple subscriptions, the billing frequency will differ depending on the day each subscription starts.

To access your subscription later, go to Manage Subscriptions in SETTINGS in the My PetSafe® app or visit PetSafe.com and use the same email used in the app to create or sign into an account.

  • If you have never signed into a PetSafe.com account (which is separate than the My PetSafe® app account), you will need to create an account on PetSafe.com® using the same email used when signing up for your subscription.

Contact Customer Care

If you need further assistance, please contact our customer care team.

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