How To Disassemble and Clean My PetSafe® Creekside Ceramic Pet Fountain Pump


Disassemble

pump coming apartpump coming apart

Remove the faceplate of the pump.

Remove statorRemove stator

Pull on the small tab to remove the stator.

Remove impellerRemove impeller

Remove the impeller by pulling up from underneath the white plastic.


Note: The impeller is held in place by a magnet. This may cause some resistance when trying to remove it.

Cleaning

Pump cleaning with toolPump cleaning with tool

Thoroughly clean inside the pump and all the pump pieces. Use a mild dish soap and warm water to clean. If there is mineral build-up, soak the parts in a 50/50 water-white vinegar solution for at least 15 minutes before scrubbing.


Our Drinkwell® Fountain Cleaning Kit has a brush specially designed to clean inside the pump. The kit can be purchased through our website here.


Do not use bleach or any other harsh chemicals.

Reassemble

reassemblereassemble

Once clean, reassemble the impeller, stator, and faceplate. Visit How To Disassemble and Clean My PetSafe® Creekside Ceramic Pet Fountain for step-by-step pump assembly instructions.


Contact Customer Care

If you need further assistance, please contact our customer care team.

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