How to Clean Your Drinkwell® Seascape Pet Fountain
Clean the fountain once a month. Multi-pet households may need to clean every two weeks.
Clean the pump and change the filter when cleaning the fountain.
Clean all parts of the fountain using soap, warm water and a small brush
Note: If there is leftover residue, soak the fountain and pump in equal parts white vinegar and warm water for 30 minutes. Wash again with soap and warm water before use.
Disassemble the Fountain
Unplug the pump from the wall adaptor and empty the fountain.
Remove the tower from the bowl.
Remove the filter housing from the pump.
Peel off the rubber cap from the stem.
Pull the pump cord out through the stem and remove the pump. Set the pump aside.
Remove the foam filter.
Clean the bowl and all removed parts except for the pump with soap and warm water.
The bowl and tower are dishwasher safe on top rack only.
Rinse the Filters
Rinse the carbon filter under warm water for 30 seconds before use. Loose black particles will rinse out from the filter and can be seen in the bowl if the filter is not rinsed thoroughly. The carbon is made from coconut shells and is safe for your pet.
Rinse the foam filter under warm water for 30 seconds before use. This filter will remove hair and other small particles. Replace if damage is noticed.
Disassemble the Pump
Note: Place the pump parts in a safe place to avoid dropping them down the drain.
Use a tool with a small, flat edge to remove the faceplate on the end opposite to the cord.
Pull up on the small lip to remove the teardrop shaped stator.
Remove the impeller by pulling up from underneath the white disk.
Note: The impeller is held in place by a magnet. This may give some resistance when trying to remove.
Reassemble the Pump
Once clean, place the impeller, stator and faceplate back onto the base to reassemble the pump.
Reassemble the fountain
Thread the pump cord through the stem on the bowl.
Place the pump in the foam filter.
Place the foam filter and pump on top of the square in the bowl of the fountain. Press down to adhere the suction cups on the pump to the bowl. Pull the pump cord snug.
Fold the rubber cap over the stem, allowing the cord to sit in the notch at the bottom of the cap.
Align the carbon filter with the filter housing and insert.
Insert the bottom of the filter housing into the circular hole on the pump.
Place the tower over the filter housing. Align the top of the housing with the opening in the tower.
Pour water into the fountain bowl, leaving an inch of room from the edge.
Connect the pump cord to the power adaptor and plug it into a standard electrical outlet.
Contact Customer Care
If you need further assistance, please contact our customer care team.