How to Clean and Maintain My PetSafe® Microchip Cat Door
Important Information
Your cat flap is constructed in the highest quality material with a toughened flap and has been designed to last for many years.
To maintain your cat door, examine once a month to ensure it continues to function properly. Occasional wiping with a damp cloth to remove dirt and debris is all that is necessary. Also, check for cat hair or debris in the dual-auto latches.
From time to time, the motion sensor in the inside of the tunnel may become covered with dirt and may cause performance issues of the cat door. Wipe this area with a damp cloth as needed to ensure proper function.
Contact Customer Care
If you need further assistance, please contact our customer care team.