How to Charge My PetSafe® SMART DOG® Trainer
Know When to Charge
Your collar will indicate a low battery with 3 red flashes every 5 seconds while the collar is turned on.
Plug the charger into a wall outlet.
Remove the mud flap from the charge port and plug the charger end into the port. The charger end will only fit in one direction. Ensure you line up the ridge on the charger end appropriately. The collar will have a solid red light to indicate the collar is charging.
Plug the other end of the charger into a wall outlet The collar will have a solid red light to indicate the collar is charging.
When the charge is complete, the collar light will be a solid green light when on the charger. The collar will fully charge in approximately 5 hours.
Remove the collar from the charger and power it back on to resume normal operation.
Get the Most Out of Your Battery
- Each charge will last approximately 40 hours of use in between charges. This can vary depending on how much you use it.
- Turn your collar off in between uses to preserve the battery.
- Only charge the unit when it indicates a low battery. Overcharging will shorten the life of the battery.
- Charge the collar once a month if you are going to store it for long periods.
Contact Customer Care
If you need further assistance, please contact our customer care team.