How To Change the Filter in My PetSafe® Outlast™ 60 oz or 90 oz Pumpless Pet Fountain

Important Information

Your fountain will begin blinking blue when it is time to change the filter. This automatic filter reminder is on a 21-day timer. You may choose to turn this reminder off. For detailed instructions, visit our article How To Turn the Filter Reminder ON or OFF on My PetSafe® Outlast™ 60 oz or 90 oz Pumpless Pet Fountain.

Replacement filters can be purchased on PetSafe.com.

We recommend cleaning the fountain before replacing the filter. For detailed instructions, visit our article How To Disassemble and Clean My PetSafe® Outlast™ 60 oz or 90 oz Pumpless Pet Fountain.


Unplug Cord From FountainUnplug Cord From Fountain

Unplug the fountain and wait for the motor to stop spinning.

Remove Lid AssemblyRemove Lid Assembly

Lift to remove the lid, cone, and spout assembly. Then remove the bowl tray and pour out the water from the fountain.

Remove FilterRemove Filter

Remove the old filter in the bowl by pulling up on the tab and then discard.

Slide New Filter Into SlotSlide New Filter Into Slot

Rinse the new carbon filter thoroughly under cold water to remove any loose carbon dust. Insert the new filter by holding the tab on top and sliding it into the slot in the bowl’s tower. The filter is reversible, so it can face either direction.

No ImageNo Image

Plug the fountain base back into the wall outlet.

Location of Status Light-ButtonLocation of Status Light-Button

If using the filter reminder, press and hold the status light/button for 10 seconds to reset the timer. The status light will blink blue every second while you hold the button down. Continue to hold the button down until the status light changes to red.

Place Bowl on Fountain BasePlace Bowl on Fountain Base

Reinsert the bowl into the base.

Install Lid AssemblyInstall Lid Assembly

Replace the lid, cone, and spout assembly, aligning the spout with the cutout on the tower.

Place Tray On BowlPlace Tray On Bowl

Refill the bowl with water to the max fill line and fit the clear tray on the top of the bowl.

Do not overfill the bowl or fill the fountain from the tower. This can damage the fountain.


Contact Customer Care

If you need further assistance, please contact our customer care team.

We’d love your feedback on the page you just read!

Related Articles