How to Assign to or Remove a Pet from a Fence on My PetSafe® Guardian® GPS + Tracking System
Make sure your collars are next to your phone before beginning this process.
To Assign
Tap Fences at the bottom of the screen and select the desired fence.
Tap Add or Remove Pets.
Select the pets you would like to add to the fence. Selected pets will have a blue outline around them. If you wish to remove them, tap them again so they no longer have a blue outline around them.
Tap Done.
Ensure that your collar has Bluetooth connection.
If not, try reconnecting by ensuring your phone’s Bluetooth is turned on and the collar is off. Press and hold the power button for 5 seconds. The collar will beep low to high, and the collar LED will glow blue, then slowly blink yellow, indicating it is in Bluetooth pairing mode.
Tap Continue at the bottom of the screen when the collar updates are completed.
To Remove
Tap Fences at the bottom of the screen and select the desired fence.
Tap Add or Remove Pets.
Selected pets will have a blue outline around them. If you wish to remove them, tap them again so they no longer have a blue highlight around them.
Tap Done.
Ensure that your collar has Bluetooth connection.
If not, try reconnecting by ensuring your phone’s Bluetooth is turned on and the collar is off. Press and hold the power button for 5 seconds. The collar will beep low to high, and the collar LED will glow blue, then slowly blink yellow, indicating it is in Bluetooth pairing mode.
Tap Continue at the bottom of the screen when the collar updates are completed.
To Change Your Fence From the Pets Dashboard
Tap Pets at the bottom of the screen and select the desired pet.
Toggle the blue switch to turn the fence off.
Tap Switch Fence if you would like to change the fence your pet is assigned to.
Select a fence and tap Continue.
Ensure that your collar has Bluetooth connection.
If not, try reconnecting by ensuring your phone’s Bluetooth is turned on and the collar is off. Press and hold the power button for 5 seconds. The collar will beep low to high, and the collar LED will glow blue, then slowly blink yellow, indicating it is in Bluetooth pairing mode.
Tap Done in the top-right corner when the collar has completed the update.
Contact Customer Care
If you need further assistance, please contact our customer care team.