How to Assign to or Remove a Pet from a Fence on My PetSafe® Guardian® GPS + Tracking System

Make sure your collars are next to your phone before beginning this process.

To Assign

Fence List (All Fences)Fence List (All Fences)

Tap Fences at the bottom of the screen and select the desired fence.

Fence SettingsFence Settings

Tap Add or Remove Pets.

Pets SelectedPets Selected

Select the pets you would like to add to the fence. Selected pets will have a blue outline around them. If you wish to remove them, tap them again so they no longer have a blue outline around them.

Tap Done.

Get Collars Ready and Saving Fence - One SavedGet Collars Ready and Saving Fence - One Saved

Ensure that your collar has Bluetooth connection.

If not, try reconnecting by ensuring your phone’s Bluetooth is turned on and the collar is off. Press and hold the power button for 5 seconds. The collar will beep low to high, and the collar LED will glow blue, then slowly blink yellow, indicating it is in Bluetooth pairing mode.

Saving Fence - Both SavedSaving Fence - Both Saved

Tap Continue at the bottom of the screen when the collar updates are completed.


To Remove

Fence List (All Fences)Fence List (All Fences)

Tap Fences at the bottom of the screen and select the desired fence.

Fence SettingsFence Settings

Tap Add or Remove Pets.

Pets SelectedPets Selected

Selected pets will have a blue outline around them. If you wish to remove them, tap them again so they no longer have a blue highlight around them.

Tap Done.

Prep Collar and Saving FencePrep Collar and Saving Fence

Ensure that your collar has Bluetooth connection.

If not, try reconnecting by ensuring your phone’s Bluetooth is turned on and the collar is off. Press and hold the power button for 5 seconds. The collar will beep low to high, and the collar LED will glow blue, then slowly blink yellow, indicating it is in Bluetooth pairing mode.

Saving Fence - Fence SavedSaving Fence - Fence Saved

Tap Continue at the bottom of the screen when the collar updates are completed.


To Change Your Fence From the Pets Dashboard

Dashboard - Collar ActivatedDashboard - Collar Activated

Tap Pets at the bottom of the screen and select the desired pet.

Dashboard - Collars Activated - Pet SelectedDashboard - Collars Activated - Pet Selected

Toggle the blue switch to turn the fence off.

Tap Switch Fence if you would like to change the fence your pet is assigned to.

Switch Fence - Fence SelectedSwitch Fence - Fence Selected

Select a fence and tap Continue.

Get Collars Ready and Searching For CollarGet Collars Ready and Searching For Collar

Ensure that your collar has Bluetooth connection.

If not, try reconnecting by ensuring your phone’s Bluetooth is turned on and the collar is off. Press and hold the power button for 5 seconds. The collar will beep low to high, and the collar LED will glow blue, then slowly blink yellow, indicating it is in Bluetooth pairing mode.

Saving Fence - Fence SavedSaving Fence - Fence Saved

Tap Done in the top-right corner when the collar has completed the update.


Contact Customer Care 

If you need further assistance, please contact our customer care team.

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