How To Adjust the Flaps on My PetSafe® Panel Pet Door Insert™
Important Information
Temperature changes from the seasons can cause stretching or shrinkage of the flap, resulting in the flap needing to be adjusted.
The magnet bottom of the flap should seal with the magnet in the threshold of the pet door opening.
Exterior Flap

Remove the finishing caps from the row of 5 screws located on the exterior panel of the door.

Use a Phillips Screwdriver to remove the row of 5 screws and the cover plate.

Loosen, but do not remove, the 2 adjustment screws at the top of the flap.

Adjust the flap so there are no visible gaps, and the magnets connect at the bottom. If there is a gap between the magnets, the flap should be adjusted down. If the magnets touch but the flap bows, adjust the flap upwards. Retighten the adjustment screws.

Replace the cover plate, 5 screws, and finishing plugs.
Interior Flap

Remove the 2 finishing caps at the top of the flap.

Use a Phillips Screwdriver to remove the 2 screws from beneath the finishing caps.

Loosen the 5 screws on the flap hinge.

Adjust the flap so there are no visible gaps, and the magnets connect at the bottom. If there is a gap between the magnets, the flap should be adjusted down. If the magnets touch but the flap bows, adjust the flap upwards. Retighten the adjustment screws.

Tighten the screws in place.

Replace the screw cover, the 2 screws and 2 finishing caps.