How To Add, Edit or Remove a Pet Profile in My PetSafe® App

Add a Pet

Home Screen, Add a Pet

Open the My PetSafe® app and from the homepage under PETS, tap Add A Pet.

Pet and Background Images

Tap Pet Image to either choose a photo from your existing library or take a new photo of your pet.

Tap Background Image to either chose a photo from your existing library or take a new photo.

Create a Pet Fields Filled Out

Under ABOUT MY PET, tap each field to fill out your pet’s Name, Pet Type, Breed, Gender, Birthday, and Weight.

Once complete, tap Save in the upper-right corner.


Edit a Pet

Pet Profile Edit

If you need to make changes, you can tap your pet’s picture on the homepage of the app, then tap Edit in the upper-right corner.

Edit Pet Profile

Select which field you would like to edit and make the necessary changes. When the edits are complete, tap Save in the upper-right corner.


Remove a Pet

Remove Pet

To remove a pet, tap your pet’s picture on the homepage of the app, then tap Edit in the upper-right corner. At the bottom, tap Remove Pet.

Confirm Remove Pet

Select Yes, Remove to confirm.


Contact Customer Care

If you need further assistance, please contact our customer care team.

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