How To Acclimate and Train My Pet To Use the PetSafe® Happy Ride® Telescoping Ramp
Important Information
The pet ramp is designed for use only by pets such as dogs, cats, and small animals. It is not intended to carry humans or heavy loads. Do not get on the ramp with your pet.
Place the ramp on its side on the ground. Unfasten the safety strap and fully extend the ramp.
Place the ramp flat on the ground and offer treats to encourage your pet to walk across. You may place treats or other familiar items on the ramp. Offer praise when your pet walks on the ramp.
Once your pet is comfortable walking across the ramp in a flat position, try it on your vehicle. Place the angled end of the ramp on the back of your vehicle and ensure all four rubber feet are resting on a stable surface. Encourage your pet with treats and praise to walk up the ramp.
If your pet refuses, you may need to start with a lower surface first and gradually increase the height as they become more comfortable with it.
Never force or pull your pet up the ramp.
Contact Customer Care
If you need further assistance, please contact our customer care team.