How Do I Find and Repair a Full Break in My PetSafe® In-Ground Fence™ Wire

A full break is indicated by your loop light going out and accompanied by an audible alarm in some systems. This type of break will be a complete separation of the wire in one or more locations. A full break needs to be confirmed with a Systems Test.

Once you have confirmed a full break, you may locate the damaged wire in one of two ways. You may purchase our Wire Break Locator Kit, or if you wish to locate the break without the use of our wire break locator, follow the steps below:

• Visually inspect your splices and high-traffic areas for wire separation. Examples: Where the wire meets the edges of the driveway, the twisted wire, areas where yard work has recently occurred, areas where the wire is exposed, areas in which the ground has been disturbed.
• Use the divide method to locate the area in which the break has occurred.
• After locating the break, cut the damaged section out and splice in a new section of boundary wire. The damaged portion MUST be removed from the ground so that it does not interfere with the signal.

Don’t forget to purchase additional wire and splice kits rated for outdoor, in-ground use to repair damaged wire. They can be purchased together HERE.

Contact Customer Care

If you need further assistance, please contact our customer care team.